Terms of Use

This is a wellness product and information website. As our products are not intended to be medical or pharmaceutical treatments, the contents of this website have not been evaluated by the Food and Drug Administration. Neither this website nor any products on it are intended to diagnose or treat disease.

We made every effort to ensure the information contained in this site is accurate. However, we cannot warrant or guarantee the accuracy or timeliness of any information found in this site.

Refund Policy

Money Back Guarantee on All Products!

We stand behind our products 100%. If you are not satisfied with your product purchase, we are happy to refund the purchase price for any unused or lightly used product that is returned to our office within 30 days. Simply return the product in person, or via USPS, UPS, etc. We are unable to take responsibility for return shipping costs, nor do we refund any initial shipping costs. Once we receive the product, we will refund your debit/credit card.

We guarantee safe delivery of your product. If you receive damaged product we will ensure that your product is replaced. Please call us immediately to report any damaged products.

Product Cancellations

If for any reason you decide to cancel an order before it has been shipped, please call our office immediately and:
1-Furnish us with the details of the order.
2- Furnish us with your debit/credit card info account that is to be credited.
If we receive notification of your desire to cancel BEFORE the item has shipped, we will gladly refund the purchase to your credit/debit card (minus a 5% cancellation fee).

Product Shipping Policy

We ship all products anywhere in USA/Canada. Once your internet order has been placed, it will be packed and shipped out of our Newberg, OR location on the next weekday day that we are in our office/wellness store. Our office days are Mon, Tues., Wed. and Fri. Mode of shipment will be either USPS Parcel Post or Priority Mail, depending on weight and size of order. Occasionally, our entire staff are out of office for a few days, or even a full week. Although this is rare, make sure to place any/all reorders in a timely fashion. You can reasonably expect to receive your product within 3-10 days of your internet order placement depending on location/zone and time of year.

International Policy

Due to increasing demand, we now ship our orthopedic/ergonomic products (but not supplements) internationally (beyond USA/Canada). International buyers are responsible for all Duty, Fees, Taxes at the point of pickup. You must call these orders in by phone during our business hours, have your credit/debit card ready. Extra shipping charges will apply.

Paypal policies also apply. See Paypal website for more info.

Official PayPal Seal

Thank you for investing in your health and the health of your family.

John J. Collins, DC

updated 12/13/16